Replacing A Generic Chatbot With An AI Sales Assistant Built For Automotive Retail
The Dealership is an independent used car dealership stocking approximately 45–50 vehicles.
The Dealership
45–50 Vehicles
Website by 67 Degrees
Previous: Visitor Chat
Deployment: 5 Days
The Challenge
Visitor Chat was not intuitive, did not search inventory effectively, provided stale responses and behaved like a traditional chatbot rather than a member of the sales team.
The Solution
AutoSalesAI deployed a TIDIO-powered AI Sales Assistant configured around dealership sales processes and customer enquiry workflows.
Implementation
Requirements gathering, conversation design, AI configuration, testing, refinement, user acceptance testing and go-live support. Deployment was completed in just 5 days with no disruption to existing dealership operations.
Dealer Feedback
“The AI assistant behaves much more like a member of the sales team than a traditional chatbot.”
Ray Bishop, Owner, The Dealership
“The AI assistant provides a far more professional customer experience than our previous website chat solution.”
Ray Bishop, Owner, The Dealership
Want This For Your Dealership?
See how AutoSalesAI can help your dealership capture more enquiries, qualify more buyers and deliver a more professional customer experience.
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